Accident Repairs: Your Right to Choose Your Repairer and Excess Cover Up to £450
If you’ve had an accident and are claiming through your insurer, you might be told to use one of their “approved” repairers. You don’t have to. UK law lets you choose who repairs your vehicle, and EC Paintworks can complete the work to a high standard on your behalf. When you book your insurance repair with us, we will cover your excess up to £450. Courtesy cars are available.
Your Right to Choose Your Repairer
Many drivers don’t realise they can choose where their car is repaired. Your insurer may recommend a garage, but the final decision is yours.
Here’s what you need to know:
• You are free to use any VAT-registered repairer - EC Paintworks are
• Your warranty and insurance remain valid.
• You only need an estimate for your insurer to approve the claim.
• We meet all requirements to complete insured accident repairs.
Tell your insurer that you would like EC Paintworks to handle the repair, and we will take it from there.
We Pay Your Excess
To make things easier, we cover your insurance excess up to £450 when you choose EC Paintworks for your repair.
This applies to both non-fault and fault claims, subject to approval. It removes the worry of an upfront bill and keeps the process simple.
Terms apply. Speak with us for full details.
What You Can Expect
When you choose EC Paintworks for your insurance repair, you get:
• High-standard repair work carried out by an experienced technician
• Accurate estimates
• Excess cover up to £450
• Help with insurer communication
• Courtesy car options
• Local collection and delivery if needed
We aim to take the stress out of the claim process so you can get back on the road as quickly as possible.
How to Start Your Claim with Us
Tell your insurer you want EC Paintworks to repair your vehicle.
Contact us for a free estimate. You can call, email, or send photos of the damage.
We’ll speak with your insurer, confirm the repair, arrange access to a courtesy car, and guide you through the rest.